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by Appliance Deals Shopper, 03 October 2008
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Helpful information from Customer Services on suitability
of the product. A very competitive price and a quick delivery time.
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by Appliance Deals Shopper, 14 September 2008
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Overall poor service. We puchased a Cooker and have to say we are happy with cooker, however, let down very much by delivery crew, their manner and disrespect of our good we had purchased. I so far received an apology after complaining about delivery crew, for their 'rudeness' but still awaiting reply about delivery of item and manner.
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by Appliance Deals Shopper, 16 August 2008
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Delivered 7 days from order as promised
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by Appliance Deals Shopper, 14 August 2008
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I was contacted by customer service and the driver to confirm delivery to within a 2 hour slot, which was on time. Packaging removed and disposal of old appliance very efficient.
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by Appliance Deals Shopper, 22 July 2008
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good comunication throughout transaction goods deliverd on time would recommend and use again
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by Appliance Deals Shopper, 20 July 2008
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Customer service very good.Delivery men very helpful.
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by Appliance Deals Shopper, 05 July 2008
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Very easy to find what I wanted.
Very quick reply.
Very quick confirmation.
Delivered on requested day on time and in good condition.
Just what was expected
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by Appliance Deals Shopper, 27 June 2008
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Appliance Deals gave me the right deal at the right price.
Delivery was agreed and kept.
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by Appliance Deals Shopper, 12 June 2008
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Ordering easy. Notified of delivery window. Two items ordered but only one delivered, informed of this by delivery driver. Delivery of second item now 0ne week later.
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by Appliance Deals Shopper, 08 June 2008
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Excellent service from start to finish. Would definately use again. Highly recommend to anybody considering using purchasing from appliance deals.
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by Appliance Deals Shopper, 20 May 2008
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The website was clear and easy to use, with additional information on appliances to aid comparison of products. Ordering was very straightforward. Confirmation of the order, delivery details, terms & conditions etc. by email was prompt, but on some forms the size of lettering was very small and difficult to read. The appliance was delivered at the time specified and unpacked for me. The whole experience was much easier than I expected,cheaper and quicker than "high street" suppliers I have dealt with in the past.
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by Appliance Deals Shopper, 19 May 2008
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I ordered on line. Customer service rang to tell me that that the manufacturers were quoting two weeks before the particular model in my desired colour would be ready. Four days later I received a phone call to tell me that the cooker would be delivered in five days time! Brilliant. Excellent. Appliance deals really look after their customers.
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by Appliance Deals Shopper, 17 May 2008
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good service would have no problem ordering from appliance deals in the future
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by Appliance Deals Shopper, 08 May 2008
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Prompt and friendly service with good communication. All as per promises on the web site regarding as to what would happen and when, faultless.
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by Appliance Deals Shopper, 08 May 2008
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Good prices and product range, CONFUSING website, friendly telephone staff. All round rating - very good!
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by Appliance Deals Shopper, 06 May 2008
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Good customer service with repeated telephone calls/messages left to ensure we were aware of when goods woudl be delivered.
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by Appliance Deals Shopper, 02 May 2008
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The contact before the item was delivered was excellent, always keeping me updated on my delivery, and did exactly what they said they would do.
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by Appliance Deals Shopper, 27 April 2008
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The procedure for making the purchase was simple and straight forward and the product was delivered on the date arranged, however, the delivery was some five hours after the latest delivery slot time. ie. slot 11:00 to 15:00 delivery 18:50.
That said, the price was extremely competitive and I am very pleased with the product.
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by Appliance Deals Shopper, 21 April 2008
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VERY GOOD INTERNET SERVICE GAVE ME ALL THE DETAILS I NEEDED ABOUT THE APPLIANCE,WAS ALWAYS KEPT INFORMED ABOUT MY PURCHASE FIRSTLY BY CUSTOMER SERVICES AND THEN BY THE DRIVER ON THE DAY HE PHONED AT LEAST THREE TIMES TO KEEP ME UPDATED ON HIS TIME OF ARRIVAL,VERY POLITE AND CURTIOUS WILL BE RECOMENDING THIS COMPANY TO FAMILY AND FRIENDS. THANKYOU
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by Appliance Deals Shopper, 08 April 2008
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They were very helpful and the whole process was smooth. we were informed of a delivery date by the time they had said we would here, we were then called just before delivery with a time gap. Very happy. Thanx
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by Appliance Deals Shopper, 02 April 2008
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have not yet received goods. they did not arrive when scheduled. when I contacted the number given, they could not find any info on their systems about the order although given the reference number supplied at the time of order. Delivery has now been rearranged.
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by Appliance Deals Shopper, 26 March 2008
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Excellent service but did not like the follow up phone call trying to sell me insurance on the product.
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by Appliance Deals Shopper, 20 March 2008
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It would be unfair to point the finger at Appliance Deals for the long delay in obtaining the item - over 2.5 months from original order date - as it was Hotpoint who are really to blame in this instance. They should have advised Appliance Deals that there was going to be a lengthy wait and then an alternative product could have been sourced.
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by Appliance Deals Shopper, 08 March 2008
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excellent communication and service will use this dealer again.
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by Appliance Deals Shopper, 02 March 2008
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Order process was quick and easy. They contacted us regularly to update progress on the order. we were rang 2 days before delivery to give us a time slot which was met.
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by Appliance Deals Shopper, 29 February 2008
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Very professional and customer focused. At each stage of the ordering and delivery process I was contacted by phone or e-mail to ensure I was satisfied.
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by Appliance Deals Shopper, 26 February 2008
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Cannot find fault with anything. Item was in stock at a very competetive price, delivered when I requested. Goods arrived in excellent condition, unpacked and packaging taken away. I would definitely use Appliance Deals in the future should I require any other products.
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by Appliance Deals Shopper, 16 February 2008
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hassle free, delivered when they said it would be delivered, will recomend to others
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by Appliance Deals Shopper, 09 February 2008
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Very good delivery service, and information on delivery time, very helpful delivery drivers
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by Appliance Deals Shopper, 07 February 2008
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Good, but we recieved two phone calls both checking we had ordered the right products, and also trying to sell us added insurance, not good.
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